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Wednesday 23rd November 2005
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| 09.00 | Chairman’s opening remarks
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| PROFITING IN THE CENTRAL AND EASTERN EUROPEAN TELECOMS MARKET |
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| 09.10 | Keynote address: aligning your business for maximum results
- Retaining customers and growing margins in an increasingly competitive market
- Structuring your business to make the most of fixed-mobile convergence
- Delivering what your customers want
- What will drive competition in the CEE region, and how will incumbents position themselves to succeed?
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| 09.40 | Keynote panel session: what are the new opportunities in the carrier services market?
- Will altnets ever seriously threaten incumbents in the CEE region
- Wholesale carriers moving up the value chain – what services will provide the biggest revenue opportunities?
- Successfully managing fixed to mobile migration
- What business strategies are succeeding in the region?
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| | Stuart Evers, Executive Director International Business, CESKÝ TELECOM
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| 10.20 | Coffee break
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| EVOLVING THE TELECOMS BUSINESS |
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| 10.50 | International carriers striking the right balance between pricing and service
- Delivering high quality service at an affordable price
- Understanding the importance of ensuring top-class customer experience
- How low can carriers go in terms of pricing?
- Evolving the voice model to flat rate billing
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| | Eva Lindqvist, President, TeliaSonera International Carrier, Sweden
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| 11.20 | Successfully managing your capex and opex for efficient business
- Outsourcing international voice as a viable business strategy
- Assessing strategies for reducing operational costs and improving
margins
- Effective partnering for successful business
- Migrating to an all IP infrastructure as a cost saving strategy?
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| | Tamas Sandor, Executive Vice President, Central and Eastern Europe, Deutsche Telekom, International Carrier Sales & Solutions
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| 11.50 | Leveraging your network – rolling out Next Generation Networks to get ahead in the carrier services business
- Maximising the opportunities presented by convergence
- Advantages of having no legacy infrastructure – leapfrogging technology and business development steps
- Lowering the cost of network ownership through the building of Next Generation Networks
- Satisfying customer needs on an end-to-end basis
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| | Neil Kinder, Technical Director, Europe, Middle East, and Africa, Sonus Networks
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| 12.20 | Lunch sponsored by Detecon International
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| BROADBAND – NEW REVENUE OPPORTUNITIES |
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| 13.50 | Strategies for monetising broadband in the CEE region
- What wholesale opportunities arise from the explosion of broadband?
- Grabbing a larger share of the retail market
- Effective pricing strategies – what models are succeeding?
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| | Saša Kramar, Member of the Managment Board, Iskon Internet d.d.
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| 14.20 | Panel session: local access issues – provisioning broadband services
- Owning the last mile – what technologies are most suitable in this region?
- What carriers will succeed – incumbents or new entrants?
- What are the potentials of government-driven neutral carrier’s carrier platforms?
- What affect will unbundling have on the broadband business in CEE?
- Assessing the impact that wireless, WiFi, and satellite access will have on fixed line revenues
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| 15.00 | Speed networking
A hit with singles across the world, now you can meet the key players in your industry in a brief but fun environment. This is a great opportunity to get to know the senior executives of the telecommunications industry and to exchange contact details with real industry drivers. Don’t forget your business cards! |
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| 15.40 | Coffee break
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| KEY REVENUE DRIVERS OVER BROADBAND |
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| 16.10 | Successful VoIP over broadband business models
- Adopting VoIP as a way of driving fixed-line penetration
- Understanding the impact of VoIP on the carrier business
- VoIP as the fixed line’s response to the mobile threat?
- Strategies for reaching profitable economies of scale
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| 16.40 | Panel session: fulfilling the broadband potential – bundling voice, video and data services in CEE markets
- Driving incremental revenue and creating customer loyalty by completing the triple play
- Boosting interest in primary services and reducing churn through offering entertainment services
- Who is better placed to deliver triple play - fixed line carriers or cable operators?
- Compelling services to ensure the adoption of bundled packages
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| | Moderator: Darragh Stokes, Managing Partner, Hardiman Telecommunications Falk von Bornstaedt, Vice President, Product management, IP and Solutions, Deutsche Telekom, International Carrier Sales & Solutions
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| 17.10 | End of day one
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| 17.20 | Networking reception
Join us for a refreshing drink and make business contacts with fellow speakers and attendees in a social environment. A great opportunity to relax after a busy day at the conference. |
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Thursday 24th November 2005
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| 09.00 | Chairman’s opening remarks
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| MOVING INTO THE MANAGED SERVICES SPACE |
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| 09.10 | Creating new revenue streams by moving from bandwidth to integrated services
- Developing the carrier services by moving up the value chain
- Should wholesale and retail markets be distinct, or can a carrier have services utilising both?
- Boosting the bottom line via managed services
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| 09.40 | Panel session: IP VPNs – making your network more profitable
- What applications do customers want to run over IP VPNs?
- Ethernet services – emerging threat or opportunity?
- MPLS versus ‘do it yourself’ VPNs
- Efficient value creation – making your customers profit from what you do best
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| 10.20 | Value chain management Telco 2010
- Competition, deregulation and technological innovations will reshape the telco value chain dramatically
- How will future telco value chains look like?
- How to manage customers, provide new services at highest speed and defend or increase market shares in the new paradigm?
- Opportunities to gain competitive advantage and economical benefits through advanced value chain management
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| 10.50 | Coffee break
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| MOVING UP THE VALUE CHAIN – WHAT DO END USERS WANT? |
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| 11.30 | End user perspective: what do users really want from carriers?
- Understanding your corporate customers’ business goals
- Are carriers successfully providing the solutions that are required?
- Providing the services that will answer business problems
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| | Phil Sayer, Chairman, Communication Management Association
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| 12.00 | Panel session: can fixed line carriers compete in the managed services space?
- Managing the mobile and service integrator threats
- Forming successful partnerships to deliver the services that end users want
- Gauging the demand for VoIP in the enterprise
- Developing IT & application knowledge through partnering
- Carriers offering end to end network services without taking on the complexity of managing IT applications
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| | Confirmed: Graham Pollard, CEO, Consolidated Communications Corporation Confirmed: Vlad Ihora, Strategy Manager, TeliaSonera International Carrier, Sweden
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| 12.40 | Effectively managing a hybrid wireless broadband network
- Successfully combining a mix of solutions - Wi-Fi, WiMAX, broadband over powerline, fixed wireless, mesh technologies, and 3G cellular
- How is the operator going to effectively, and cost-effectively manage the network?
- Effectively managing the network with a single common, open interface element management system (EMS)
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| 13.10 | Lunch
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| PROFITING FROM MOBILE OPPORTUNITIES |
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| 14.30 | The explosion of the mobile services market in Central and Eastern Europe: threats and opportunities from a wholesaler's standpoint
- Mobile is currently the healthiest sector of the wholesale market, but: efficient mobile termination is key to survival and progress
- Increasing mobile operators' need for superior quality of service
- Increasing mobile operators' need for complete portfolio of services
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| | Arturo Danesi, Senior Vice President, Marketing, Telecom Italia Sparkle, Italy
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| 15.00 | Strategies for the mobile wholesale market
- Effectively delivering wholesale services to mobile customers
- The impact of mobile termination on the wholesale business model – mitigating rate cuts
- Ensuring quality of service
- What do mobile customers expect from their partnerships with fixed line operators?
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| | Sigrid Van Hoof, Procurement & Carrier Relations, Interconnect Product Coordinator, ONE
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| 15.30 | End of conference and afternoon refreshments
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